Frequently Asked Questions

First and foremost, thank you for your patience. It’s been a complicated moment for everyone, and we appreciate you bearing with us. COVID-19 is a quickly evolving situation and we're working as quickly as possible to meet the needs of our members, employees, and community. Here is the most up to date information we have.

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Are you open?

Yes! We are so excited to welcome you back to the Greater Naples YMCA. Our gradual reopening begins with access to our wellness center for exercise and our pool for lap swim. Other amenities will be phased in over the coming weeks.

We encourage you to read the detailed list of our Phase 1 Re-Opening Guidelines below. We will continue to update this webpage as we deliberately phase in areas and amenities as we grow back to full capacity.

>> View Guidelines


Are you offering virtual workouts?


You can enjoy online access to dozens of group fitness classes on the go and resources for your kids, so that they can continue to learn, grow and thrive while school's out.

No matter where you are, we're here for you.

How do I change my membership status?

If you are ready to rejoin, we are ready to serve you.

On Hold Memberships: Memberships on hold will remain on hold during Phase 1. If you'd like to reactivate your membership to begin using our facility, please contact us at

Cancelled Memberships: If you had to cancel your membership due to COVID-19, we will waive 100% of the joiner's fee when you reactivate your membership before July 1st.

>> REJOIN <<
New Members: The COVID-19 (coronavirus) pandemic is putting unprecedented financial strain on individuals and families. We want to help lessen the burden that you, your loved ones and our communities are facing by waving 100% of the joiner's fee when you join the Y before July 1st.

>> REJOIN <<

How can I help?

Now, more than ever, the Y needs your support.

If you'd like to make a tax-deductible donation online, please click the button below. If you wish to mail a check, please download our pledge form and mail to: Greater Naples YMCA | 5450 YMCA Road | Naples, Florida 34109