Frequently Asked Questions

First and foremost, thank you for your patience. It’s been a complicated moment for everyone, and we appreciate you bearing with us. COVID-19 is a quickly evolving situation and we're working as quickly as possible to meet the needs of our members, employees, and community. Here is the most up to date information we have.

Expand all Collapse all

Are you closed?

Yes, the Y is temporarily closed to protect our community from COVID-19. We are quickly responding to this change and will provide details on our website, and via email, as the situation changes.

Are you offering virtual workouts?

Yes! We have put together virtual resources that will allow you to stay active while at home.

Enjoy online access to dozens of group fitness classes on the go and resources for your kids, so that they can continue to learn, grow and thrive while school's out.

No matter where you are, we're here for you.

How can I help?

Here’s how you can help:


KEEP AN ACTIVE MEMBERSHIP

We ask that you consider to Stay with Us, not as a facility fitness or program participant member, but as a community cause driven leader and member. We know not all of you are able, but if you can, please Stay with Us and keep your membership active. This is the single most helpful way to support your Y.

Also, with the YMCA being a 501c3 nonprofit organization, you have the option to convert your monthly facility membership to a tax-deductible-charitable contribution fully dedicated to sustaining the Y and community.  When we resume normal operations, we’ll convert you back to your facility membership. The YMCA will provide a tax receipt of your charitable donation at the end of the year.

MAKE A DONATION

We need you now more that ever before. First there was lightning, then a fire, then Hurricane Irma. Rebuilding and repairing our facilities after these natural disasters required directing more funds toward this effort while maintaining operations. Even in the most challenging times, the Y has provided financial support to ensure that all people have equal access to Y programs and services regardless of their ability to pay. Overcoming these hurdles has left us little financial cushion to weather our latest storm.

While the full financial impact of COVID-19 is yet to be determined, we know the Y, and the most vulnerable, will be hit the hardest. Closing to protect our community from COVID-19 will cost us critical revenue as we head into the slow summer months. With your support we will emerge from this with a renewed resilience and commitment to our community.

If you'd like to make a tax-deductible donation, please click the button below.

 

How do I change my membership status?

Thank you for all that you do as a member of the Y. By keeping your membership active during this time will help to ensure that the YMCA will be here to support you and your family when this public health crisis is over. If you choose to keep your membership active, we are deeply grateful for your generosity.

If you need to change your membership status, we understand.  If you wish to put your membership on hold during the suspension, please use this form to put your membership hold.